S ETTING U P NEO 2 W IRELESS C OMMUNICATION When you set up wireless communication for NEO 2, you can print wirelessly or use NEO 2 with NEO Share, the 2Know! Toolbar, AccelTest, Accelerated Reader, KeyWords Wireless, MathFacts in a Flash, or Accelerated Math. Setup is easy: 1. Install Software If Necessary Install at least one of these programs: • NEO Manager (see the NEO 2 Quick Guide or the instructions you received). If you want to use your NEOs with Accelerated Reader, KeyWords RP, or MathFacts in a Flash, you must install NEO Manager. • The 2Know! Toolbar (see the NEO 2 Resource Guide). • AccelTest (see the AccelTest Software Installation Guide). Each of these programs installs the Renaissance Wireless Server Utility, which is necessary for wireless communication. You also use the utility to set the Receiver name and the Renaissance Place address. You can also install NEO Share. You can copy or drag text into NEO Share and quickly send it to your NEOs for pickup. You can also make text files available for NEO 2 users to pick up, and you can open or save files that are sent back to you from NEOs. Install NEO Share from the NEO Share CD or download it at www.renlearn.com/neo/ downloads/. To find out more, open the Using NEO Share.pdf file included with the program, or refer to the NEO Share User Manual. 2 . C o n n e c t t h e R e n a i s s a n c e Receiver to Your Computer Connect the square end of the USB cable to the Receiver A. Connect the flat end to your computer B. B A C The light on the front of the Receiver C changes from red to orange, and then to green when it is ready to use. Setting Up NEO 2 Wireless Communication 1 3. Set the Receiver Network Name 1. Start the Renaissance Wireless Server Utility (installed with your software): • Windows: Click Start All Programs Renaissance Wireless Server Renaissance Wireless Server Utility. • Macintosh: Open the Applications folder, then the Renaissance Wireless Server folder. Double-click Renaissance Wireless Server Utility. 2. Type 1234 and click OK to log in. (If you’ve changed the Administrator PIN, enter the new PIN instead of 1234.) If necessary, click Start. 3. Click the Server Settings tab. 4. Change the Network Name from “Renaissance Receiver” to your name or classroom number or another unique name. 5. Click Update Network Settings. 6. Click OK. Make sure that your students know the Receiver name you’ve assigned. 4. Set the Renaissance Place A ddress If Using Accelerated R e a d e r , K e y W o r d s R P , o r M a thFacts in a Flash with NEO 2s 1. Start the Renaissance Wireless Server Utility (installed with your software): • Windows: Click StartAll ProgramsRenaissance Wireless ServerRenaissance Wireless Server Utility. • Macintosh: Open the Applications folder, then the Renaissance Wireless Server folder. Double-click Renaissance Wireless Server Utility. 2. Type 1234 and click OK to log in. If necessary, click Start. 3. Click the Server Settings tab. 4. Click Renaissance Place Settings. 5. Enter the web address or RPID for the Renaissance Place server. (You can find the web address or RPID on the Software Requirements page in Renaissance Place; the RPID is also on your Renaissance Place Welcome page.) After entering the address, click Verify to make sure the utility recognizes it as a valid address. 6. Click OK when the address has been successfully verified. 5. For Accelerated Math, Download and Install the Renaissance Responder Client Program 1. Open your browser and go to your Renaissance Place address. 2. Before logging in on the Renaissance Place Welcome page, click Check Software Requirements in the lower-left corner of the page. If you are a district or school administrator or teacher and you are already logged in to the program, you can also click Product Administration under Renaissance Place on the Home page and then click Download Supporting Software. 3. Write down the server name or IP address shown above the list of client application software. You’ll need this information later. 4. Click the Renaissance Responder link for your operating system. Setting Up NEO 2 Wireless Communication 2 5. Select Save when the system asks if you want to run or save the file. When the download is complete, close the window. 6. Double-click the file that you downloaded. 7. On Macintosh computers, double-click Renaissance Responder Installer in the folder that opens. 8. Follow the instructions in the Wizard or Assistant to install the software. Your computer may need to be restarted. 9. Start the Renaissance Responder installer: • Windows: Click Start Programs Renaissance Responder Renaissance Responder. • Macintosh: Click Renaissance Responder in the folder that opens after installation. 10. Enter the name of your Accelerated Math RP server or the IP address you wrote down when you downloaded the program. 11. Click OK. 12. On the Renaissance Responder Login page, enter your user name and password. Click Log In. The Renaissance Responder session will open. Whenever you start the Renaissance Responder program, students can use NEO 2 laptops or Renaissance Responders for Accelerated Math work. When students are finished, click End Session. For more information, see the NEO 2 Quick Guide or the Accelerated Math Software Manual. Troubleshooting My Renaissance Place address can’t be verified in the Renaissance Wireless Server Utility’s Settings Go to you Renaissance Place address in your browser and verify that the one you entered is correct. If it is, for troubleshooting tips, see the section on connecting client programs in this Knowledge Base article: http://support.renlearn.com/techkb/techkb/6303273e.asp When I try to send files wirelessly, I see a NEO message that says Wireless File Transfer is not installed or is disabled On your NEO 2s, you may have removed Wireless File Transfer using NEO Manager, or you may have disabled Wireless File Transfer. If you have removed Wireless File Transfer, you must use NEO Manager to reinstall it. Wireless File Transfer is installed on NEOs just like a SmartApplet. To install it, see the instructions for installing SmartApplets in the NEO 2 User Manual. The light on my Renaissance Receiver is amber, and my NEO 2s can’t connect Follow these steps to try to solve the problem: 1. Start the Renaissance Wireless Server Utility (installed with your software): • Windows: Click StartAll ProgramsRenaissance Wireless ServerRenaissance Wireless Server Utility. • Macintosh: Open the Applications folder, then the Renaissance Wireless Server folder. Double-click Renaissance Wireless Server Utility. Setting Up NEO 2 Wireless Communication 3 2. Type 1234 and click OK to log in. (If you’ve changed the Administrator PIN, enter the new PIN instead of 1234.) 3. Check the server status at the top of the window. If it says the server is not running, click Start. You will be asked to enter the Administrator PIN again and click OK. If the server is running, click Stop. When the program verifies that the server has been stopped, click OK. Then, click Start to start it again. If the Receiver light still is not green, contact Technical Support. When I use the Responder, Accelerated Reader, KeyWords Wireless, or MathFacts in a Flash SmartApplets on NEO 2, I don’t seem to be connected to the correct Receiver As you join a session or start using one of these SmartApplets, you’ll be asked if you want to stay connected to the Receiver. Answer no to this question so that you can choose a different Receiver to connect to. You can also use the NEO 2 Search for Networks setting to choose a Receiver: 1. Press applets on the NEO 2. 2. Use the arrow keys to scroll to Control Panel in the list. Then, press enter. 3. Scroll to Search for Networks and press enter. 4. The NEO 2 will search for the Receivers (networks) in range. When they are listed, use the arrow keys to highlight the correct Receiver. Then, press enter. NEO 2 will connect to that Receiver; then, it will go back to the SmartApplets list. Support by Phone or Web • Phone: (800) 338-4204 • Email: firstname.lastname@example.org • Web: www.renlearn.com/support Renaissance Learning™ | P.O. Box 8036 | Wisconsin Rapids, WI 54495-8036 | (800) 338-4204 | www.renlearn.com 2Know!, Accelerated Math, Accelerated Reader, AccelTest, KeyWords, MathFacts in a Flash, NEO, NEO 2, NEO Manager, NEO Share, Renaissance, Renaissance Place, Renaissance Receiver, Renaissance Responder, Renaissance Learning, and RPID are trademarks of Renaissance Learning, Inc., and its subsidiaries, registered, common R45398 law, or pending registration in the United States and other countries.
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